Thursday, July 22, 2010

Response To Ripclaw

Yo Rippy, if you stumbled here means you already read my post on Aunt Agony. As I promised, here's my reply on your post:


First of all, don't involve other CCs in this. I made the 1st constructive post with my own point of view, my own reactions, my own judgement, my own knowledge, and my own feelings regarding the situation. As for the 2nd post, that may be over the top (I mean, including me as "IAH Dogs" despite trying to be as neutral as I can... are you kidding me?) but I still want to express my feelings nevertheless. Other CCs have their own views, I have mine. And I made those 2 posts as a person and as a gamer, not as a CC. Although I've become a CC last sunday which is 2 days before my 2nd over-the-top post, if my posts makes you think I'm a wannabee CC, that's ok, it won't change my view of you a nice person. But don't generalize CCs, old or new, as wannabees, because of my 1st 2 posts. Those are from my own, not theirs.


Second, about this line you said:

This is the forum and as CC i think you were tasked to communicate problems to the higher ups not to suppress frustrations vented if it doesn't violate forum TOS. People get discouraged to speak freely if you guys gang up on someone who dares to stand against bad service.

I made the 2nd over-the-top post as a reply to Beuolves' line "Ok you win IAH dogs". Isn't that plain blunt sarcasm already? Yeah, there's a bit sarcasm on my first post but not really that "getting too far". And what's with that CC duty reference? I'm only been a CC last Sunday. I mean, I didn't know that helping as many players as I can in terms with technical assistance for the past few year earned me a priviledge to become a Tech CC. But am I expecting or did I expect to become a CC? NO! I know what's right and what wrong, and I know what to do or not to do, even though I'm not a CC the time I posted those 1st 2 posts. Am I doing the right thing? That depends on your view. Did I regret posting it? Hell no. Those were based on my feelings. Why would I have to keep it to only myself?

Don't worry, you won't see sarcastic posts from me from now on. Only constructive and direct posts, even if it means criticizing every forumers' actions.


Third, this one:
People get discouraged to speak freely if you guys gang up on someone who dares to stand against bad service.

I don't know about other forumers since they can say what they want no matter how IAH staff and moderators keep on reminding them to refrain from doing immature/childish/irrational posts. But since you're aiming at me (well, you mentioned my name already), I'll make it one thing clear:


Don't put me in the same level as those forumers who shamelessly keep on telling their own fellow players to quit just because they "whine" and/or "complain".

Really, who doesn't get frustrated over a bad service? I don't think anyone would get over a bad service, wouldn't they? I understand you, I understand Beuolves, I understand EVERYONE who suffered from severe lags/disconnects due to server move. I don't know about Beuolves's retaliation over IAH's screwups on him, not until I saw a link to his sig and read the whole scenario. Oh yeah, since we're talking about so called "IAHed scenarios", why don't we add Nzi to the equation?

Let's see....

Beoulves' struggles against IAH.... check.

Nzi's struggles against IAH.... check.

My struggles against IAH.... none. BUT E-GAMES, WHICH IS IAH'S PHILIPPINES DISTRIBUTOR... SURE AS HELL AS CHECKED AND SEALED WITH DAMN APPROVAL!

What makes you think I didn't get a crappy service? Mind you, not only E-Games screwed me, SMART BRO-KEN also screwed me too! They didn't let me get a refund for a crappy internet interruptions/disconnections for 2 weeks already, not to mention the crappy slow internet connection. And get this: I signed up for a 380kbps connection and promised me that it'll go up to 512kbps burst speed but half a year after i signed up I mostly get 250kbps and below. I contacted their CS rep about that matter. And what did they say? "Sir, that is pretty fast already". ARE THEY KIDDING ME? And they still got the nerve to tell me to pay the remaining balance!

I'm like Beoulves, I'm like Nzi, I'm like everyone who experienced bad service from a company who we really expect to give us good customer service. We wanted compensation for the inconveniences they've caused to us. I know that both Beoulves and Nzi experienced bad customer service before and never got any compensation (correct me if I'm wrong).

But the "lags/disconnects due to server move" situation is different: they asked us players for an understanting and patience for the inconveniences caused by that problem, and that they're dealing with the situation and trying to solve the problem. And while they're at it, they'll give compensations. Problem still exists? Another compensation. That problem isn't impossible to fix, that's why IAH asked for your understanding. We have the right to complain, but they have also the right to ask for your understanding and patience.

E-Games gave up on me. IAH haven't given you guys up yet. Pretty simple.


And lastly:
And Ash wow, I didn't know you can get so feisty. Keep it going man, I've always felt you were the subdued kind of guy but hey, a little fang won't hurt.

And I didn't know how shallow you thought of me. Is that how you judge me? Is that all you know about me?


Newflash: I'm only human.

I don't know if there's sarcasm intended on it. But either way, if that's how you view about me, fine. Every person has the right to judge me anyway.

But really, you really have a good view of the story from those who affected by the problem. You even pointed out mistakes or wrongdoings from the posts of those who bash players that complain. I don't see anything wrong with your actions. Heck, it's admirable, y'know.

But, have you really made a good view about my own side of the story? Have you? Because from the looks of your post, I'm sorry to tell you that I don't think you did. Because if you did, you would never post something like that to me, and you would let Nzi understand that what she did to me before was wrong. But don't worry, I already get over it.

Yeah, I guess what you said that "I've always felt you were the subdued kind of guy" is true. Because you did subdue me. You just did.


For those who don't have any idea about what's going on about this entry, take a look back at the source of this first: Granado Espada forums - IAH you done it again!!!